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hosted or installed
Standard or
Advanced editions

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record of achievement

BadgerNT was formed in 1997 to focus on offering highly functional, cost effective, flexible and easy to use Service Desk software. Our solutions are proven to support organisations that need Service Desk solutions capable of supporting internal and external customers.

HelpLINE is proven across diverse sectors and organisations. The software is available in a standard package with selected optional add-on modules or as a fully comprehensive package incorporating all our latest functionality and features.

HelpLINE Standard is aimed at small and mid-sized growth businesses that need to manage their growing service requirements.

HelpLINE Advanced is focussed on organisations requiring the advanced functionality of multiple databases, external integration, workflow management and email automation.

BadgerNT has built a highly loyal client base - we have built a reputation for strong functionality, excellent client support and continual product development.

We have an international client list across industry sectors that include: IT & Technology, Manufacturing, Financial Services, Commercial Services, Education, Public Authorities and Transport.

Our software solutions are designed by specialist experts with years of hands-on experience working in our client sectors. A 2006 customer survey confirmed that the combination of HelpLINE’s ease of use, reporting facilities and product support were key to our success in addressing our customers' needs to manage service, performance, cost and risks.


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